This document presents the rules relating to the processing of the various personal data collected concerning you, carried out by Charentes Tourism in the context of our activities.
I – Who are we?
We are Charentes Tourism, Tourist Board for the Charentes.
Atlantic Cognac is a tool for the development and marketing of regional tourism. A federating body for all the tourism stakeholders in the region, it has been entrusted by Charentes Tourism with the general mission of guiding, organising, coordinating and supporting the development and promotion of a sustainable tourism economy in Charente and Charente-Maritime.
You can contact us by e-mail at the following address: firstname.lastname@example.org or by post at the following address:
21 rue d’Iéna
16024 ANGOULEME Cedex
II – Purpose of this document
III – Personal data collected
As part of your relationship with Charentes Tourism, you may provide us with some of your personal data. All this personal data is processed automatically. This processing is carried out with your agreement and in compliance with applicable legislation.
This may include the following personal data:
- Name, first name
- Postal code
- Subscribe to the newsletter
IV – Purposes of the collection of personal data
The information collected is used solely for the purpose of communication, information or promotion of tourist offers on Charentes. They are also intended to manage your requests for information, printed or electronic documentation, subscriptions to newsletters or use of the website’s interactive services.
Information on users’ interests at the time of registration for our services is collected for the sole purpose of better serving users in the future.
The information collected on the navigation and actions of Internet users on the website are anonymous and are intended to improve our services.
It is understood that you can oppose this processing by using the unsubscribe link on the newsletter or by contacting Charentes Tourism at email@example.com, or by sending a letter to:
21 rue d’Iéna
16024 ANGOULEME Cedex
Charentes Tourism guarantees that your personal data will not be processed for purposes other than those described above.
Under no circumstances will your personal data be processed for purposes other than those for which we have legal obligations, legitimate interests or for which you have given your consent.
V – Storage period for personal data
In accordance with the legislation in force, Charentes Tourism only keeps your personal data for as long as necessary to fulfil the above purposes.
At the end of the storage period mentioned below, your personal data will be deleted and/or archived and/or anonymised.
Your personal data will be kept for up to three (3) years after our last contact or the last purchase of a product and/or use of a Charentes Tourism service.
VI – Rights on personal data
You thus have the right to access, rectify and delete your personal data as well as the right to oppose and limit the processing. In addition, you have the right to the portability of your personal data.
These rights can be exercised on request at the following address: firstname.lastname@example.org.
In accordance with the provisions of Article 13 of the DGPS, you have the right to lodge a complaint with the competent supervisory authority if you consider that we have not respected your rights.
VII – Recipients of personal data – Storage and security
The personal data collected via our services are intended for the personal use of Charentes Tourism. Personal data may be processed, where applicable, by our subcontractors, in particular for storage and security purposes.
In any case, your personal data are processed in accordance with the purposes defined by Charentes Tourism. The subcontractor may not in any way process your personal data for other purposes without your express consent.
A cookie is a small text file containing various information. It is stored in the memory of your terminal (computer, tablet, smartphone…) by the server of the visited website or by a third party server (web analytics service, etc.). It will allow, during the validity or registration of the cookie, to identify your terminal during your next visits.
Third party companies may also, subject to your choices, place cookies on your computer (e.g. Google Analytics, Facebook, etc.). Regardless of the type of cookie, only the issuer of a cookie is likely to read or modify the information contained therein.
What cookies do we use?
Essential cookies: They are essential to the proper execution of the site because they allow you to access reserved areas such as your personal space or your favorites. They allow us to store information about the forms you may complete on our site, and to adapt the layout of our site to your device’s display preferences. Without these cookies, you would not be able to use our site under normal conditions.
Analytical or performance cookies: These cookies allow us to know the use and performance of our site and to improve its functioning. In particular, they measure the data of your navigation (volume of traffic, sections and content visited, etc.). The data collected for statistical processing are anonymous.
These cookies are essential because they allow us to improve the interest and ergonomics of our services and even to detect navigation problems.
Social network cookies
We have no control over the process used by social networks to collect information about your browsing on our site. If you are a member of one of these networks, we invite you to consult the privacy policies of these social networks in order to learn about the purposes for which they use, in particular advertising, the browsing information they may collect through these application buttons.
Accept or reject cookies
You can choose at any time to accept or decline the installation of cookies on your device by configuring your browser software. You can also configure your browser so that you are offered the option of accepting or rejecting cookies from time to time, before a cookie is stored on your device.
Important note : We remind you that the setting of your browser with regard to cookies may change your access conditions to our services. If your browser is configured to refuse all cookies, you will no longer be able to take full advantage of all our services. In this case, the atlantic-cognac.com site cannot be held responsible in the event of degraded operation of the site and its services resulting from the impossibility of recording or consulting the cookies necessary for this operation and that you have refused or deleted.
How do I set cookies via my web browser?
The configuration of cookie management depends on each browser. Here are some online help tools to set them up. For more information on how to set Cookies according to your browser, you can visit the following sites:
As a reminder, by disabling cookies identified as optional via your browser, you will also disable all cookies used on this Site, including those recommended for the proper functioning of our sites.
More information about cookies with the cnil
VIII – Contact
By sending us an email to the following email address: email@example.com
By sending us a letter to the following address: Charentes Tourism 21 rue d’Iéna CS 82407 16024 ANGOULEME Cedex.